BI's Executive Team

For 30 years, BI Incorporated has supported customers in community corrections with innovative compliance technologies, monitoring services, and supervision and treatment programs. BI has a very deep and experienced team of leaders supporting our correctional agency customers.

Bruce Thacher, President

Mr. Thacher has more than 30 years of managerial experience that includes long-standing achievements with multi-location, service-oriented companies such as BI. He has been part of BI's executive management team since 2001, and was named president and CEO in 2008. He has been involved in all aspects of BI's business, including management of sales, marketing, software and hardware development, manufacturing, training, call center operations, purchasing, field operations and customer service.

Brad Cooper, CFO, Executive Vice President of Finance

A member of the BI executive management team since 2001, Mr. Cooper has more than 25 years of finance and management experience. His expertise includes corporate financial and accounting practices, mergers and acquisitions, new business integration, financial reporting systems, revenue cycle management, accounting system upgrades and controls, integrating and restructuring financial processes for operating divisions, and streamlining budgeting, accounts payable and payroll processes.

Andrea Young, CIO & Vice President, Development

Ms. Young is responsible for overseeing BI's information technology systems and software development team, a key role in BI achieving its enterprise-wide strategic goals. She has more than 20 years of experience with technology-driven organizations. She joined BI in 2008.

Jock Waldo, Vice President, Marketing & Electronic Monitoring Operations

Mr. Waldo joined BI in 1991 and has been an integral part of BI's expansion and strategic growth for more than two decades. A valued member of the BI executive management team since 1997, he has 25 years of experience in corrections. Today he is responsible for the oversight of BI's marketing and sophisticated electronic monitoring operations.

Steven Merrefield, Vice President, Reentry and Supervision Services

Steven P. Merrefield is vice president of reentry and supervision services at BI Incorporated. He has more than 30 years of corrections experience in developing and managing specialized reentry and intensive supervision programs.

Bobby Clevenger, Vice President, Internal Operations

An electronic engineer by training, Mr. Clevenger joined BI in 1993. Today, he oversees internal operations, including manufacturing, purchasing, engineering, patent administration, ISO certification and multiple other operations-related functions and responsibilities. He is integral to BI's continuous quality assurance and measurement programs.

Jennifer White, Vice President, Monitoring Operations

Ms. White is responsible for the overall management of BI Monitoring Operations, which includes: program implementation, monitoring services to approximately 900 correctional agencies, customer support, customer satisfaction, technical support, employee and customer training, court testimony, financial management and quality assurance processes resulting in ISO certification. Ms. White has 20+ years of experience in converting, implementing, and managing large electronic monitoring systems/service programs.

Ann Schlarb, Vice President, ISAP Services – Program Director

Ms. Schlarb has more than 20 years experience in criminal justice and has been involved in the Intensive Supervision Appearance Program since inception in 2004. Her experience includes direct supervision responsibilities in detention facilities; management of community-based probationers and parolees as a supervising officer; and high-level managerial roles with responsibilities for large-scale national offender supervision programs. She is known for her strong leadership, communication and operational skills as well as an understanding of the immigration process.

Matt Swando, Vice President, Sales

Mr. Swando is responsible for oversight and management of the national sales team, and ensuring ongoing customer satisfaction with BI's products and programs. Prior to this role, he also worked as a community corrections specialist, pretrial investigator, market analyst, regional and national sales manager. Mr. Swando brings extensive analytical and creative business development experience to the executive management team. His expertise includes alternative forms of corrections, GPS-based electronic monitoring systems, community-based client supervision, qualitative research methods and criminological theory. He joined BI Incorporated in 2004.