Since 2004, BI Incorporated has supported the Department of Homeland Security to operate the Intensive Supervision Appearance Program, an alternative to detention program also known as ISAP.

The Intensive Supervision Appearance Program

ISAP supports U.S. Immigration and Customs Enforcement (ICE) with case management and supervision services for individuals in immigration proceedings. ISAP employs a comprehensive case management system and location monitoring systems to facilitate attendance at all immigration hearings and compliance with final court orders.

Flexible Levels of Service

The ISAP design facilitates cost-effective services and promotes clear communication, quick responses, and efficient operations. ISAP delivers two supervision options: full-service and technology-only. ICE refers individuals to one of these options based on assessed risk and circumstance. Full-service involves intensive case management, supervision, location monitoring technology and, individual service plans. These service plans include legal, translation, transportation, referrals to community services, and departure preparation. The technology-only option is limited to electronic monitoring.

Collaboration with NGOs

Working with local Non-Governmental Organizations, including entities that provide shelter, food, and health services, is an important responsibility for ISAP sites. Establishing and maintaining open channels of communication with these organizations facilitates referrals for necessary participant services. By connecting ISAP participants with vital community services, they stabilize in the community and better engage in the immigration process.