BI Incorporated is not authorized to assist you in troubleshooting or removal of your product. You must contact your Probation/Parole or Pretrial Officer.
You must contact your Probation/Parole or Pretrial Officer.
You must contact your Probation/Parole or Pretrial Officer.
BI contracts with local government entities to provide electronic monitoring services. We recommend you contact your Probation/Parole or Pretrial Officer to confirm eligibility.
If you have any questions regarding your ISAP program participation or electronic monitoring equipment, you must contact your ISAP Case Specialist or your assigned ISAP office.
Contact us at 800-241-2911 or 303-218-1000, and we will connect you with the appropriate department.
BI Incorporated authorizes key personnel to discuss various media inquiries that are non-proprietary aspects of how GPS tracking, alcohol detection, and radio frequency monitoring work. For more information, contact our Vice President, Communications.
For inquiries regarding GEO Group company operations, management, facilities or investor relations, contact GEO Media.
Download a copy of our current technology patents.
For information about product warranties, contact Customer Business Services.
To return equipment to BI for repair or replacement, you must first obtain a Return Material Authorization (RMA) number by submitting a request online or through the BI TotalAccess® Help System. Then print and complete this RMA form. A copy of the completed RMA form must be included in all return shipments.
Download a copy of BI Incorporated Purchase Order Terms & Conditions.
