Training

From initial program implementation to refresher courses, BI works hard to ensure that every agency gets the most out of its electronic monitoring program.

BI Software Webinars

Weekly interactive sessions are held to share tips and best practices. See list of scheduled webinars below. In addition, BI offers advanced BI TotalAccess® webinars by request for agency supervisors and administrators. Learn more

BI New Officer Training Events

Receive hands-on, intensive training on BI equipment and software. These valuable in-person training events are held in Anderson, IN. Learn more 

Self-Study Online Courses

Learn more about BI technologies and functionality on your own schedule. Submit a request to access our online course catalog at [email protected] or (800) 666-3145 x. 4730. Please provide your agency name and number.

Call Centers - Monitoring Operations

Scheduled Webinars

Registration must be completed 30 minutes prior to start time. Click Register Here below to select the date and time.

BI TotalAccess: Enrollments & Scheduling

  • 90 minutes

This comprehensive training is required for officers who use BI TotalAccess.

  • Caseload snapshot overview
  • Client enrollment
  • Client inactivation and reactivation
  • RF and GPS scheduling
  • Help system

Register for a session:

BI TotalAccess: Alerts, Events & Reports

  • 60 minutes

This session is recommended for officers interested in learning how to use the variety of Mapping options within the software.

  • Reviewing client data alerts
  • Using reports menu
  • Event history overview
  • Alerts and events (closing, reopening, and commenting)
  • Administrative options in client menu
  • Unit configurations
  • Reports (viewing, downloading, and scheduling)
  • My profile

Register for a session:

BI TotalAccess: Mapping

  • 60 minutes

This session is recommended for officers interested in learning how to use the variety of Mapping options within the software.

  • Mapping features
  • Mapping playback
  • Mapping reports
  • Point in time

Register for a session:

BI TotalAccess Mobile

  • 90 minutes

This session offers a detailed look at how to use the BI TotalAccess Mobile officer smartphone app.

  • All menu options
  • Caseload snapshot overview
  • Client information
  • Schedules
  • Mapping
  • Tools

Register for a session:

BI SmartLINK Officer View

  • 60 minutes

This session teaches officers how to set up a new client on the BI SmartLINK service plan and what features can enhance supervision.

  • SmartLINK setup
  • Community providers/referrals
  • Self report
  • Video conferencing
  • Calendar
  • Client docs
  • Messages
  • Biometric check-in

Register for a session:

BI SmartLINK Client View

  • 60 minutes

This session offers a detailed look at how clients use the BI SmartLINK app on a smartphone and reviews the functionality of each module.

  • My info
  • Biometric check-in
  • Calendar
  • Resources
  • Self report
  • Messages
  • My documents
  • Video conferencing

Register for a session:

Federal Supervisory Reports

  • 60 minutes

This session is offered specifically for AOUSC officers to learn how to utilize BI Analytics reports.

  • Administrative
  • Location analysis
  • Performance analysis
  • Proximity analytics
  • Priority analytics
  • Tamper alerts analysis

Register for a session: