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BI Incorporated is not authorized to assist you in troubleshooting or removal of your product. You must contact your Probation/Parole or Pretrial Officer.
You should receive a bill in the mail. If you have not received your bill, please call (877) 666-4349.
You must contact your Probation/Parole or Pretrial Officer.
You must contact your Probation/Parole or Pretrial Officer.
Complete the reward return form below.
BI contracts with local government entities to provide electronic monitoring services. We recommend you contact your Probation/Parole or Pretrial Officer to confirm eligibility.
BI Incorporated authorizes personnel to discuss various media inquiries that are non-proprietary aspects of how GPS tracking, alcohol detection, and radio frequency monitoring work. For more information, contact our Vice President, Communications.
For inquiries regarding GEO Group company operations, management, facilities or investor relations, contact GEO Media.
For information about product warranties, contact Customer Business Service at (800) 241-5178.
To return equipment to BI for repair or replacement, you must first obtain a Return Material Authorization (RMA) number by calling us at (800) 241-5178 (option 2), or by submitting a request online. Then print and complete this RMA form. A copy of the completed RMA form must be included in all return shipments.
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Equal Opportunity Employer
Legal Notice | Privacy Policy © 2023, BI Incorporated, All Rights Reserved. Equal Opportunity Employer