One Powerful Software - Intuitive Case Management | Dynamic Mobile App | Applied Analytics

BI TotalAccess® is a single software interface that includes intuitive case management, analytical tools, and a dynamic mobile app, enabling officers to seamlessly transition workflow between desktop and mobile applications. Officers can access, update and manage all monitoring devices and client data from anywhere. One login, all BI products, accessible from many devices – to place you in control of client monitoring.

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Manage Your Caseload from Anywhere with the
TotalAccess Mobile App

TotalAccess Mobile, the new, fully functional, and efficient officer-monitoring app is downloaded onto a smartphone to make supervising your caseload from anywhere a reality. Developed for officers, TotalAccess Mobile is secure and iOS and Android compatible. The EM app allows you to enroll or inactivate a client, view and edit client profiles and schedules, change a client’s device, and view and close alerts, all from your smartphone.

Advanced Mapping and Location Monitoring Made Easy

Officers with GPS caseloads can access sophisticated mapping technologies integrated with BI TotalAccess. Google Maps™ enables officers to easily build zones, track client movements, and identify issues requiring immediate attention. TotalAccess allows officers to quickly see a client’s GPS points and location history, the officer’s own location and nearby clients. Using Google Maps, officers can view road, aerial, and bird's-eye view of GPS points in 2D and 3D.


Identify and Prioritize High-Risk Offenders

The BI Analytics® Suite, available in TotalAccess, analyzes live and historical data to identify offender risk based on equipment, behavior, and travel patterns. BI Analytics drills down through client data, allowing officers to identify and resolve problems before they happen.
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Comprehensive Reporting for Fast Action

BI TotalAccess reports provide officers with real-time insight into clients’ behavior and movement, and help track anomalies so that they can quickly make informed decisions. Standard reports allow you to review client activity, alert summaries, caseload statistics, inventory status and more.


Monitoring Training and Support

BI Monitoring Operations provides agencies with 24x7, state-of-the-art call center support managed by live, highly trained, bilingual support specialists. Agencies may customize monitoring service levels to best fit their unique needs. BI conducts officer-training sessions at initial setup, and offers sessions several times per week, tailored for beginners and advanced users.

Monitoring Host Options

For agencies with the resources and expertise to manage their own electronic monitoring program and monitoring operations, BI GuardServer® provides a robust, yet flexible solution. Located at the agency site, GuardServer powered by BI TotalAccess, provides officers with a centralized location for all essential monitoring functions. Learn More

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