From initial program implementation to refresher courses, BI works hard to ensure that every agency is getting the most out of its electronic monitoring program. Training courses and materials are designed to address the most important facets of BI hardware and software to assist officers managing clients.
Our Experience Speaks For Itself
Customer service is a top priority. With an average tenure of eight years, the BI training staff is dedicated to making your electronic monitoring program a success. More than 5,000 officers are trained annually on equipment, software, reports, and data analysis. With this experience behind you, you can be sure your program is well supported.
Training To Fit Your Learning Style
Officers who oversee clients on electronic monitoring are busy. We’ve tailored our training sessions to meet your learning style—practical and relevancy-oriented. We work with each agency to tailor training to their goals and objectives. That way, officers learn efficiently while maintaining focus on their critical caseload management.
Designed For Your Convenience
Upon completion of initial program set-up, BI provides multiple training methods, including online sessions available 24x7, webinars, and on-site classes. This allows officers to attend training sessions at their leisure. Dedicated account representatives work with the BI Training Department to provide on-site support and training as needed.
No Topic Too Small
Our Training Department has designed dozens of training modules to help you maximize your electronic monitoring program. From GPS tracking to using TotalAccess Point in Time, our experts cover every topic at a level that matches your needs. If your specific topic doesn't appear on our list of trainings, we'll organize a session to address it. For more information on our classes and schedules, please contact our Training Department at 800-666-3145 ext. 5730.